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Kitayama Village and the Kitayama River Sightseeing Rafting Contractor will use the personal information submitted at the time of reservation and boarding for communication with customers as well as to the extent necessary for insurance and other procedures related to operation.
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In some cases, Kitayama Village might use your personal information to (1) request reviews and comments after boarding, (2) perform a survey, (3) create statistical data, and (4) send a Kitayama Village pamphlet.
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Kitayama Village and the Kitayama River Sightseeing Rafting Contractor might use photos and videos taken on the rafting descent for pamphlets and PR.
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Others
・Provision and use of products and services, billing of usage fees, identity verification, user authentication
・Traffic and behavior measurement of users, distribution of advertisement and results confirmation
・Implementation of important notices such as changes in service terms
・Information on services and response to inquiries
・Other purposes specified in the various services provided by Kitayama Village
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Provision of personal information to third parties
Kitayama Village does not provide personal information to third parties without the prior consent of the user. However, user information may be provided to third parties in the following cases.
(1)When providing user information to the company which operates the external service in cooperation with external services or for authentication using external services
(2)When Kitayama Village needs to cooperate with government agencies, local governments or their entrusted persons to carry out the affairs stipulated by laws and regulations, but there is a possibility that obtaining the consent from the user may hinder the execution of the business concerned
(3) Other cases permitted by law
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Shared use of personal information
Kitayama Village will share the following personal information of the user information.
(1)Personal information data used in collaboration
・Name, address, telephone number, email address, date of birth, age, gender
・Service usage history and account information
(2)Scope of the use in collaboration
・Kitayama River Tourism Rafting Contractor
(3)Purpose of use in collaboration
・Provision and guidance of services
(4)Responsible of personal information
・Kitayama Village
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Disclosure of personal information
When disclosure of personal information based on the Personal Information Protection Law is requested by a customer, Kitayama Village will disclose it without delay after it has been confirmed that the request was made by the user him or herself. However, this shall not apply when Kitayama Village is not obliged to disclose based on the Personal Information Protection Law and other statutes.
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Correction of personal information, discontinuance of use, deletion, etc.
(1)When the personal information is incorrect, and correction, addition, deletion (hereinafter referred to as “correction etc.”) are requested by a user, Kitayama Village will investigate without delay after it has been confirmed that the request was made by the user him or herself, and based on the results, proceed to notify once the correction of personal information has been completed.
(2)When discontinuance of use or deletion of the personal information are requested by a user based on any reason of the following respective items, Kitayama Village will investigate without delay after it has been confirmed that the request was made by the user him or herself, and based on the results, proceed to notify once the discontinuation of use and deletion of personal information have been completed.
①When personal information is handled beyond the scope of utilization purposes announced beforehand.
②When personal information has been acquired by false or other methods.
(3)The regulation of items 1 and 2 of this section shall not apply when Kitayama Village does not bear any responsibility for the correction or suspension of utilization, and deletion of information by other statutes of the Personal Information Protection Law.